It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
What’s your return policy?
Special orders are non-returnable.
Regular orders can be returned within 15 days of receipt in their original packaging. Please us by phone or email before the return.The client is responsible for returning the item(s) pre-paid and insured. Credit issued will not include original shipping and insurance charges. We reserve the right to not accept a return and may require a re-stocking or repair fee if the item has been at all damaged or worn. While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with is positive.
Do you ship oversees and to P.O. boxes?
No, but this is something that we are looking into for those living abroad.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.